faq
 
 

Q: Who do I contact for questions regarding my projects?

A: Use the My Contact button to find the appropriate contact

 

Q: Where should grant/contract payments be sent?

A: Grant and Contract payments should be sent to:
400 Harvey Mitchell Pkwy
Suite 300
College Station, Texas 77845

 

Q: How do I request an extension for my award?

A: Contact your project administrator. They will review the award document for specific extension requirements, inform you of those requirements, then work with you to get the information submitted to the sponsor in a timely manner.

 

Q: During the closeout process of my fixed priced award, I was asked to provide a justification for having a residual balance. Why did I need to provide this?

A: Part of the closeout process of fixed priced awards is to request a justification for any residual balance that is >= 25% of the award amount. This is requested to ensure that the submitted cost budget was an accurate reflection at the time of proposal submission and that an extenuating circumstance caused the significant residual balance.

 

Q: What should I do with any correspondence I receive from the sponsor.

A: All correspondence can be uploaded into Maestro in the documents section. If you do not feel comfortable uploading these documents yourself, you can forward them to your project administrator for processing.

 

Q: Where can I keep copies of my technical deliverables?

A: Maestro includes a tab specifically for the storing of deliverables. When you click on the deliverables tab, a list of all pending deliverables will appear. Click on the deliverable in question, upload the report, then change the status from pending to complete. This will save the report to Maestro for you, and it will remove the pending deliverable notice from your task list. If you do not feel comfortable uploading these documents yourself, you can forward them to your project administrator for processing.

 

Q: Can I sign my award documents as the authorized official?

A: No. All award documents will need to be reviewed and signed by the SRS office. If you receive any of the documents from the sponsor directly, please forward them to your project administrator for processing.

 

Q: Who prepares the financial reports?

A: SRS Accounts Receivables group will complete all financial reports.

 
 
 

Project Setup Project Monitoring Project Payroll Reporting Deliverables Subawards Project Closeout